Version 2  |  Last updated: 13 May 2026 

Applies to: crossapac.com and all subdomain pages 

 

1. Introduction and Acceptance 

These Terms and Conditions ("Terms") govern your access to and use of the website operated by CROSS APAC Group Pty Ltd (ABN 61 601 923 657, ACN 601 923 657) located at https://www.crossapac.com (the "Website") and any related materials or information

we make available through it. 

 

How we operate 

• We don’t give advice without engagement 

• We document the scope before work starts 

• We follow Australian regulatory frameworks 

• We prioritise safety and compliance

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By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website. These Terms apply in addition to, and do not limit, any rights you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) ("ACL") or other applicable law. 

 

2. About CROSS APAC Group 

CROSS APAC Group Pty Ltd is a Queensland based professional services group headquartered in Rockhampton, Queensland,

providing services across three practice divisions: 

• CROSS Safety – workplace health and safety (WHS) consulting, psychosocial risk management, compliance auditing, and related advisory services; 

• CROSS Recruit – talent acquisition, workforce placement, labour hire, and HR consulting services; and 

• CROSS Aviation – FIFO charter brokerage, aerial work coordination, and aviation consulting services. 

 

The Website provides information about our group and its divisions. The specific terms of any engagement for professional services will be governed by a separate written service agreement or engagement letter between CROSS APAC Group and the client. Nothing on this Website constitutes a binding offer of services. 

 

3. No Professional Advice 

The content published on this Website is provided for general informational purposes only. It does not constitute professional WHS, legal, regulatory, aviation, or human resources advice and must not be relied upon as such. 

 

CROSS APAC Group operates in regulated industries. Applicable legislation includes, but is not limited to, the Work Health and Safety Act 2011 (Qld), the Civil Aviation Act 1988 (Cth) and CASA regulations, and the Fair Work Act 2009 (Cth). Compliance with these and other relevant laws is the responsibility of each individual and organisation.

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Before acting on any information on this Website, you should obtain independent professional advice appropriate to your specific circumstances. 

 

4. Acceptable Use 

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit anyone else's use of, the Website. You must not: 

• use the Website to transmit any harmful, defamatory, threatening, discriminatory, or unlawful material; 

• attempt to gain unauthorised access to any part of the Website, our servers, or any connected systems or networks; 

• use any automated system, including bots, spiders, crawlers, or scrapers, to access, monitor, or copy the Website without our prior written consent; 

• reproduce, frame, or deep-link to the Website or any of its content for commercial purposes without our written approval; or 

• introduce any malicious code, virus, or other harmful material to the Website or any connected infrastructure. 

 

We reserve the right to restrict or terminate your access to the Website at any time without notice if we consider, in our sole discretion, that you have breached these Terms. This Website is intended for individuals, business users and organisations 

 

5. Intellectual Property 

All content on the Website, including text, graphics, logos, imagery, trade marks, service marks, and software, is the property of CROSS APAC Group Pty Ltd or its licensors and is protected by the Copyright Act 1968 (Cth) and other applicable Australian and international intellectual property laws. 

 

The CROSS APAC Group name, the CROSS Safety, CROSS Recruit, and CROSS Aviation division names, and associated logos are trademarks of CROSS APAC Group Pty Ltd. Nothing on this Website grants any licence or right to use any trademark without our prior written consent. 

 

You may not reproduce, distribute, adapt, modify, create derivative works from, publicly display, or otherwise exploit any content from this Website without our prior written consent, except to the extent permitted by law. 

 

6. Privacy 

CROSS APAC Group Pty Ltd is subject to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We are committed to handling your personal information in accordance with applicable law. 

 

Our Privacy Statement, available at https://www.crossapac.com/privacy, sets out how we collect, use, disclose, store, and protect your personal information, including information collected through this Website. The Privacy Statement also includes our approach to automated decision-making and our compliance with APP 1.7–1.9 transparency obligations. 

 

By using this Website, you acknowledge that you have read and understood our Privacy Statement. 

 

7. Cookies and Website Analytics 

This Website will use cookies and similar tracking technologies (including analytics tools) to enhance your experience and to analyse Website usage. Non-essential cookies will only be placed with your consent, where required by applicable law. 

 

You may disable cookies through your browser settings, but doing so may affect the functionality of certain parts of the Website. By continuing to use the Website after being notified of our cookie practices, you consent to the use of cookies as described in our Privacy Statement. 

 

8. Third-Party Links and Content 

This Website may contain links to third-party websites or resources, including industry bodies, regulatory agencies, and partner organisations. These links are provided for convenience only. 

 

CROSS APAC Group has no control over the content or availability of those external websites and does not endorse, recommend, or accept any responsibility for them or for any loss or damage that may arise from your use of them. Access to any linked website is entirely at your own risk. 

 

9. Indicative Pricing and Service Information 

Any service descriptions, indicative fee ranges, or pricing information displayed on this Website are provided for general guidance only. They are not a binding quotation or offer and are subject to change without notice. 

 

Fees and scope for any engagement are agreed separately in writing between CROSS APAC Group and the client prior to commencement of services. 

 

10. Disclaimer of Warranties 

To the fullest extent permitted by law, the Website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, statutory, or otherwise. 

CROSS APAC Group does not warrant that: 

• the Website will be available at all times or free from errors, defects, or interruptions; 

• the content is accurate, complete, current, or suitable for your particular purpose; or 

• the Website is free from viruses, malware, or other harmful components. 

 

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy which cannot lawfully be excluded, restricted, or modified under the ACL or other applicable legislation. 

 

11. Limitation of Liability 

To the maximum extent permitted by law — and subject always to rights that cannot be excluded under the ACL — CROSS APAC Group, its director, officers, employees, and agents will not be liable for any: 

• indirect, incidental, special, consequential, or punitive loss or damage; 

• loss of profits, revenue, business, contracts, data, or goodwill; 

• loss arising from your use of, or inability to use, the Website or any linked third-party website; 

• unauthorised access to, or alteration of, your transmissions or data; or 

• errors or omissions in any content on the Website. 

 

Where liability cannot be excluded but can be limited under the ACL (for example, in connection with goods or services not ordinarily acquired for personal, domestic, or household use), our liability is limited, at our option, to re-supplying the relevant service or paying the cost of re-supplying it. 

 

12. Indemnity 

You agree to indemnify and hold harmless CROSS APAC Group Pty Ltd and its director, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your breach of these Terms or your use of the Website. 

 

13. Amendments 

We may revise these Terms at any time by posting an updated version on the Website. For material changes, we will endeavour to provide at least 14 days' notice before the revised Terms take effect, where reasonably practicable. 

 

By continuing to access or use the Website after revised Terms have been posted, you agree to be bound by those revised Terms. We recommend that you review these Terms periodically. 

 

14. Governing Law and Jurisdiction 

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Queensland, Australia. 

 

Both parties irrevocably submit to the exclusive jurisdiction of the courts of Queensland, and any courts competent to hear appeals from those courts. Nothing in this clause limits any consumer protection rights under applicable Commonwealth legislation. 

 

15. Severability 

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be severed from these Terms and the remaining provisions shall continue in full force and effect as if the invalid provision had not been included. 

 

16. Entire Agreement 

These Terms, together with our Privacy Statement, constitute the entire agreement between you and CROSS APAC Group Pty Ltd with respect to your use of this Website and supersede all prior agreements, representations, and understandings relating to that subject matter. 

 

17. Contact Information 

If you have any questions, concerns, or complaints regarding these Terms or the Website, please contact us: 

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CROSS APAC Group Pty Ltd 

Email: legal@crossapac.com 

Website: https://www.crossapac.com 

Registered office: Rockhampton, Queensland, Australia